The blog discusses current affairs and development of national economic and social health through unique idea generation. Consider the blog a type of thought experiment where ideas are generated to be pondered but should never be considered definitive as a final conclusion. It is just a pathway to understanding and one may equally reject as accept ideas as theoretical dribble. New perspectives, new opportunities, for a new generation. “The price of freedom is eternal vigilance.”—Thomas Jefferson
Sunday, February 22, 2015
Port Negotiations Should be About Wages, Skill, and Technology
This dispute has been bitter and raged on for over 9 months with the White House having to put pressure on both sides to get things done. Arbitrators were accused of bias and workers are accused of slowing down port operations intentionally. Ships waited over a week to unload their cargo that has a negative impact on economic growth.
Increasing trade over the past decade or so creates more product volume throughout the ports and this can have an impact on national commerce. Larger businesses are able to weather the port slowdown but small businesses could be more seriously impacted as they need these supplies to keep their fragile operations going. A short delay could put them in the red.
Wages and Benefits are standard negotiation subjects and generally are set through market need and negotiation tactics. Increases in import and export containers have caused increasing demands on workers and wages are part of that process. The implementation of new technology and better infrastructure development could improve these issues.
Contracts last 5-6 years but set a precedence for future negotiations and create an expectation in the mind of employees. Ensuring that the implementation of new technology is part of the expectation is important to avoid that failure change doesn't result in ports that are less efficient. Wage increases should be based in learning, growth and productivity.
There is no denying that wages in many places of the country have not kept pace with inflation or the profits that many businesses earn. But wage increases should be based in part on the cost of living as well as improvements in skill and ability. Doing so will help ensure that workers market position rises with increases in skill and the better use of technology that ensures ships are unloaded faster and at a lower cost that saves the company money.
Each negotiation should see improvement in worker skill, wages, job security and port efficiency. At least this is the case in theory when an economy is growing. If a middle ground can be found that ensures workers are accepting of training and new technology it lends support to the unions wage case while ensuring the ports are innovative and adaptive. This can be a hard sell when the rhetoric is negative on both sides and finger pointing becomes the predominant logic.
Ports are a fundamental transaction cost for businesses importing and exporting products. Economic growth relies on these ports to ensure products and supplies are making their way to their final destinations. American ports need to stay competitive, reduce costs, and continuously improve. That will require worker populations to grow in productivity, better management of operations and the implementation of new technology to make sure our ports do not slow down the rest of the economy.
Friday, February 13, 2015
Creating Higher College Value By Connecting to the Business Community
The end user is the ultimate feedback loop that evaluates the product as successful or a failure. The same concept applies to higher education, government, or retail outlets. If the end users are not happy with the product then it will have less value in the future. Turning the scratching of heads into useful dialogue may just shed a little light on methods of improving higher education output for public consumption.
Advanced economies encourage the creation and dissemination of knowledge for growth. Higher education is the formal institution in charge of that process and fosters higher levels of learning. Developing higher education to advance the civic and economic output of society is fundamental to its existence. Universities should be concerned with the quality and cost of their output.
Higher education develops products in the form of knowledge, degrees and intellectual contributions. End users have a vested interested in the the production of that output and their needs should be considered in any meaningful discussion. Drawing in the businesses community helps to develop stronger curriculum and better scientific models.
Curriculum:The business community is an important source for understanding their employment needs. Curriculum that offers the type of knowledge needed to further society and business interests helps expand America's economic influence. Universities should seek out the business communities input in terms of what knowledge is needed in the market. Lower level courses offering more basic knowledge when compared to upper level courses that include experimentation and application of new ideas.
Experimentation: Ideas developed in academia need to be tested somewhere. Typically after initial experimentation a model is defined and published. A few businesses may read these scientific discoveries and apply the same concepts to their business. Connecting the business community with universities to test and try out new theoretical models encourages faster innovation in society. Business becomes the feedback loop and turns the theoretical into the practical.
Business colleges have a great advantage if they develop appropriate mechanisms to harness the power of the business community and draw them into the discussion to help develop programs that are beneficial to compete in today's market. Modern technology offers the ability to poll and synthesize information that was not possible just a decade ago. Higher education can exploit this information to raise its societal and market value.
Thursday, January 29, 2015
National Innovation Through Online Scholarship
Tuesday, January 27, 2015
Intuition and Science that Lead to Solutions
Wednesday, January 21, 2015
Designing Your Team for Effectiveness
Teams are a popular method of organizational problem solving. The very design of the team is often ignored in an effort to hastily put together a team of people who can achieve goals in the least amount of time and effort. However, the formation of the team, personalities contained within, and the background of members will have an unyielding influence on whether or not that team will succeed in its endeavors.
Let us consider a problem a department is having in terms of making themselves more efficient and customer focused. The standard approach is to gather together the leadership team of the department and demand that they come up with new solutions. They will certain put their minds together and come up with a laundry list of solutions of which they have already said before.
The problem is that we are not necessarily sure that this will lead to the "right" solution. The right solution is that which is comprehensive and streamlines processes while raising customer satisfaction. Including all of the same people that allowed the department to become less efficient and customer friendly in the first place really isn't that wise.
This doesn't mean all is lost. By swapping out a few of the old guard for some new blood will be helpful. However, if your going to move that far you might as well be a little more strategic. Consider some of the following tips:
Include Different Stakeholders:
Finding new and unique solutions requires including people on the team that have new and unique perspectives. This isn't possible if you continue to include the same members over and over. Try keeping managers who don't dominate the group but do have knowledge of the operations of the department while adding a few managers from other departments.
No department works in isolation and processes & procedures run together and mesh in many ways. When solving problems be sure to include a representative from the departments that will be impacted by the change. They will provide insight into how well, or poor, things worked before and whether or not they can be improved. Good solutions will have a wider group of supporters.
Include Different Personalities:
Personality has an impact not only on the group dynamics but also the way in which people perceive information. Having serious personalities mixed with more artistic personalities may create some friction in the group but ultimately does lead to higher levels of development. Experienced personalities may help steer creative ideas into something more practical while creative personalities will ultimately push innovation.
Each group comes with its own dynamics. Switching around personalities helps to ensure that the dynamics don't become solidified unless it is beneficial. For example, an extremely dominant person may attempt to force their will o each group but this doesn't necessarily mean that the group dynamics are beneficial for solution creation.
Include Knowledge Based on Goals:
In our example of improving customer service and improving efficiency it is necessary to include those people who have the actual knowledge to contribute meaningfully to the discussion. Operational questions will need someone that can understand operations while customer service will need someone who understands customer service. Without this knowledge it is likely that results will be off.
Depending on the type of business you are running it is beneficial to include a marketing person in the group. Ideas must have market utility and raise the value of the company. Marketing people have the ability to understand the utility of ideas and whether or not they will achieve certain external expectations. A goal of improving customer service should have the knowledge support from marketing, customer service, or other qualified representatives.
Provide Skills for the Team:
Any serious ideas should be vetted through finance, legal, and others to determine if they are feasible. Even though all of these skills need not be on the team the support to analyze this information should be available to the team. Having someone who can understand and manage the process of analysis is important.
This means someone on the team that will have a basic level of statistical understanding, data metrics, finance, and human relations abilities to understand the feasibility of proposed ideas. Before coming to a final recommendation numbers will need to be run and a SWOT conducted. Without the ability to analyze options the team will not know which are likely to be approved.