Showing posts with the label emotional intelligence and real estate

Emotional Intelligence and the Real Estate Profession

Dr. Brand Bowler and Dr. Andree Swanson, Assistant Professors at Ashford University at the Denver campus, are interested in the relationship between emotional intelligence and real estate professionals.   Bowler and Swanson are conducting a qualitative study to identify the levels of understanding of emotional intelligence (EI) within the field of real estate sales.   Understanding and using EI is a learned behavior that real estate professionals should be aware of when dealing with clients.   Literature reveals that using EI will improve realtors’ efficiency and effectiveness.   The significance of this study is that a real estate sales professional must maintain the knowledge and skills necessary to provide professionally competent services.   Competence includes the wisdom to recognize the limitations of that knowledge and promote ethical relationships.   Emotional recognition of the client plays a crucial role in understanding the client’s motivation and feelings about his

Emotional Intelligence and Realtors

Doing a Google search for Goleman’s statement on Emotional Intelligence resulted in finding 2570 sites that had this quote exactly or a variation of it.   McCoy (1997) quoted Goleman as saying, “That IQ contributes 20% to the factors that determine life success, which leaves 80% to other forces, ranging from social class to luck.   People who cannot control their emotions fight inner battles that sabotage their ability for focused work and clear thought” (p. abstract) .   So, what controls the 80% of these other forces?   Kraus (2008) states that “ Researchers have found evidence that emotional intelligence as measured by the MSCEIT relates to the personality constructs defined by the Big Five” (p. 4).   Perhaps it is our personality and emotional intelligence, eh? McCoy (1997) shows that people often become enraged over trivial events.   Goleman calls an emotional hijacking where your emotions take over the entire experience and make a mountain out of a molehill.   Oftentimes r