Doing a Google search for Goleman’s statement on Emotional Intelligence resulted in finding 2570 sites that had this quote exactly or a variation of it. McCoy (1997) quoted Goleman as saying, “That IQ contributes 20% to the factors that determine life success, which leaves 80% to other forces, ranging from social class to luck. People who cannot control their emotions fight inner battles that sabotage their ability for focused work and clear thought” (p. abstract) . So, what controls the 80% of these other forces? Kraus (2008) states that “ Researchers have found evidence that emotional intelligence as measured by the MSCEIT relates to the personality constructs defined by the Big Five” (p. 4). Perhaps it is our personality and emotional intelligence, eh? McCoy (1997) shows that people often become enraged over trivial events. Goleman calls an emotional hijacking where your emotions take over the entire experience and make a mountain out of a molehill. Oftentimes r
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