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Emotionally Intelligent Servant Leaders…a Compassionate Facilitator of Learning

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By Dr Andree Swanson   One evening, I was exasperated over the loss of another student.  No, the student did not die, did not even move to another state or city.  This student was a loss in the program at the on ground school where I was teaching.  This student could not manage the rigor of higher education, did not come to class, did not submit work on time, and did not even try.  My mentor, Dr. Robert Throop, author of Reaching Your Potential: Personal and Professional Development, told me “you can’t save everyone!”  Throop told me that much like patients who have cancer, even though you try to save the patient (or in this case, a student), you lose some patients (students) some of the time.  Since that date, over 15 years ago, I have been in higher education in a variety of capacities, mostly in the online arena.  I have seen many ideas to retain and support students.  Yet these ideas are like medicating the symptom without finding the root cause of the disease.  A f