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Emotionally Intelligent Servant Leaders…a Compassionate Facilitator of Learning

By Dr Andree Swanson   One evening, I was exasperated over the loss of another student.  No, the student did not die, did not even move to another state or city.  This student was a loss in the program at the on ground school where I was teaching.  This student could not manage the rigor of higher education, did not come to class, did not submit work on time, and did not even try.  My mentor, Dr. Robert Throop, author of Reaching Your Potential: Personal and Professional Development, told me “you can’t save everyone!”  Throop told me that much like patients who have cancer, even though you try to save the patient (or in this case, a student), you lose some patients (students) some of the time.  Since that date, over 15 years ago, I have been in higher education in a variety of capacities, mostly in the online arena.  I have seen many ideas to retain and support students.  Yet these ideas are like medicating the symptom without finding the root cause of the disease.  A f

The Five Best Ways to Build Relationships in the Workplace (Online Classroom)

Authors: Andree C. Swanson, EdD and Paula J. Zobisch, PhD   For the online faculty member, his or her workplace is behind a computer.  Often we feel isolated and alone.   Imagine what it must be like for our students who may need someone to connect to virtually (e-connectivity).    “ It’s not enough for a course to be accessible online, it must also be designed in a way that keys into the digital pulse of current events, trending topics and insider knowledge endemic to the web. The three-quarters of 18 to 29 year-olds who have profiles on social networks are likely wondering why online course offerings aren’t nearly as enticing as the content that they find on their favorite social websites.” (Masoni) As the current Allstate ad says… “we want more, we just want more”.  Students want a relationship with the instructor.  Students need reassurance there is a real instructor and person behind the text who is active and engaged. Two methods to provide more for your student