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Social Capital Theory and Four Factors of Organizational Improvement

Interesting research entitled Social Capital in Human Service/Child Welfare Organizations: Implications for Work Motivation, Job Satisfaction, Innovation, and Quality by Salvador Montana helps shed light on how Social Capital Theory explains organizational performance through the factors of innovation, satisfaction, motivation and quality. Such research is limited in its causality and accurate terms of measurement but does create higher levels of understanding that focuses on how group values can generate higher levels of performance. Four thousand and six participant surveys were retrieved from human service industry workers in Texas. The age of participants varied and the education level of the workers ranged from high school to graduate degrees. The work environment was considered bureaucratic with clear lines of authority and top-to-bottom type management. The environment didn't appear to offer clear opportunities for employee based environmental improvement. " The pu