Posts

Showing posts with the label business skills

The Benefits of Active Listening for Employee Relations

Image
It is difficult for manages to understand their workplace and how to improve performance if they are not actively listening to their employees. This means listening to their conversations, paying attention when employees are talking, and trying to find improvements in the workplace that creates congruence between employee desires and firm performance. Managers that listen are better able to coach and counsel their employees to higher levels of functioning. Listening is a skill that takes considerable time to develop but can be learned with practice. Active listening is in presence form where the manager listens without interrupting the employee. They may ask probing questions but ultimately want the employee to express themselves fully because this adds to the managers knowledge of both the employee and the organization. Those managers who fail to actively listen often find that employees no longer bring their issues to them nor are they enthusiastic about speaking up about opera

Positive Outlook and Proactivity Leads to Positive Business Outcomes

There is nothing wrong with a little optimism in your life; especially if that positive outlook ends with good things. Optimism can lead to promotion through positive interactions with others and a willingness to handle workplace challenges using a level of grace. When you are positive you are less likely to wait for problems to raise their head making you more proactive in handling issues. The very way in which we view the world may determine what type of fruit we can pick from it.  When one is reasonably optimistic about life they have something called a positive orientation. Positive orientation is a basic disposition to view life and experiences from a positive disposition that leads to higher self-esteem (Alessandri, et. al. 2012). A positive orientation leads to higher in-role job performance and self-evaluations.  Those who view life positively outperform pessimists within the workplace. They not only attract people to their cause but were also able to whether the d