Monday, September 2, 2013

Adaptive Leadership and Cognitive Differentiation



The world is complex and so are the environments that leaders navigate. New environments require leaders to be adaptive and adjust their behaviors to overcome multiple demands. At present, the literature is weak on understanding the theoretical implications of complex leadership styles. The researchers Thatcher, et. al (2013), discuss a model of association between the leader’s self-concepts (the mind) and the neuro-scientific basis of this complexity (the brain). They found that complexity of thought, effectiveness, and brain differentiation work together.  

Because of the increasing ambiguity of world factors, a number of scientists have begun to discuss the adaptive complexity that leaders display in order to make effective decisions (Denison, et. al., 1995). The nature of that complexity of thought is mixed integrally with adaptive decision-making. In this case, adaptation “refers to the process by which an individual achieves some degree of fit between his or her behaviors and the new work demands created by the novel and often ill-defined problems resulting from changing and uncertain work situations. (Chan, 2000, pg. 4)”

The ability to think through the varying scenarios and situations to come to proper conclusions is based upon the meta-cognitive deep-seated abilities of the leaders that influence their self-concepts. Over time, these skills integrate to create complex mental constructs that are integrated with concepts of self to make it easier for such leaders to make decisions that are more effective and thought out (Lord et al., 2011). It is a process of experiencing that allows deep perception to differentiate key aspects of the environment and then integrate them into a complex and information laden framework. Some may call this the conceptual blend of environmental stimuli.

Adaptive decision-making is a process of self-awareness that allows individuals to see various situations and social influences that weigh on any particular decision (Endsley, 1995). It comes from a development of the concept of self that understands the underlining themes of various cultures and how this self fits within those cultures. It can traverse the complexities of culture and its various aspects to adjust behavior when the times call for it. It is not a surface skill that’s learned by the majority of the population, as it requires an ability to see self in time and space and have the following characteristics (Endsley, 1995):

1.) Perceive changes that are occurring in the environment,

2.) Interpret environmental information and integrate it into goals while understanding the implications of those changes on self.

3.) Make predictions of future events and the systems that develop under the new context.

The researcher’s model argues that the leader develops a battery of selves they can access in any given situation. Those who are not complex will simply not comprehend many aspects of a situation and rely on a single or few concepts of self to interpret their environment. The ability to think complexly with multiple self-constructs is based in the neuro-connections of the brain. Research has indicated that complex concepts do not map themselves to one spot within the brain but to multiple areas (Cacioppo, et. al, 2008). Therefore, those that can draw from multiple areas can think at level deeper and richer levels when compared to others. 

It is believed that these processes of the brain create effective leadership. The prefrontal lobes are responsible for executive control and behavior (Chow & Cummings, 1999). It is this part of the brain that regulates the internal states as a response to environmental stimuli. Those that function well processing emotion, stimuli, goal directed behavior, and social awareness are able to succeed in other leadership possibilities.  

As the brain processes information its complexity will determine what types of memories it can access based upon its neural wiring. These memories and experiences direct behavior. Complex thinkers have complex brains that are able to access multiple parts of their brains, adjust which processes they are using, and find alternative strategies to achieve their objectives. Such brains are seen as the highest form of leadership and human functioning (Smith et al., 1997).

Thatcher, et. al (2013), conducted a study in which 103 military members were used to study the psychological neurological aspects of decision-making. They used an EEG system to determine neural activities within the brain.  Participants were given a military scenario in which they would have to create adaptive thinking to make it through appropriately. They found that leaders that are more complex demonstrated greater adaptive thinking, decisiveness, and positive actions as they interacted with task demands in response to evolving four-part scenarios that escalated throughout the trials. The EEG machine showed that such leaders had differentiated activities throughout the brain when solving complex problems and responding to events making them more accurate and effective.

The report furthers the concept that leadership is partly hardwired into the brain and that experience and skill can be used as a method to draw out such leadership. The nature vs. nurture debate becomes more defined as basic neurological adaptability processes match with experience and skills to create effectiveness in responding to environmental stimuli. The study of the brain and its ability adds to the possibility of selecting those students with the highest possibilities for leadership.

Cacioppo, J. et. al. (2008). Neuroimaging as a new tool in the toolbox of psychological science. Current Directions in Psychological Science, 17, 62–67.

Chow, T., & Cummings, J. L. (1999). Frontal-subcortical circuits. In B. L. Miller & J. L. Cummings (Eds.), The human frontal lobes: Functions and disorders (pp. 3–26). New York, NY: Guilford Press.

Chan, D. (2000). Understanding adaptation to changes in the work environment: Integrating individual difference and learning perspectives. Research in Personnel and Human Resources Management, 18, 1–42.

Denison, D. (1995). Paradox and performance: Toward a theory of behavioral complexity in managerial leadership. Organization Science, 6,524–540

Endsley, M. (1995b). Toward a theory of situation awareness in dynamic systems. Human Factors, 37, 32–64.

Lord, et. al. (2011). A framework for understanding leadership and individual requisite complexity. Organizational Psychology Review, 1,104–127.

Smith, et. al. (1997). Building adaptive expertise: Implications for training design strategies. In M. A. Quinones & A. Ehrenstein (Eds.), Training for a rapidly changing workplace (pp.89–118). Washington, DC: American Psychological Association. doi:10.1037/10260-004

Thatcher, et. al. (2013). The psychological and neurological bases of leader self-complexity and effects on adaptive decision-making. Journal of Applied Psychology, 98 (3).

Saturday, August 31, 2013

Regional Economic Development after a Global Lightning Strike



Globalization has swept through areas like a lightning bolt striking down anything that no longer competes internationally. Despite its destructive powers, there are also opportunities for generating economies anew.  Research by Bailey, et. al. (2010) explores how the mechanical sector of Prato Italy and the automotive sectors of West Midlands United Kingdom in Europe were able to use “place leadership” to understand the economic, social, institutional, and cultural aspects of places for upgrading and renovating to create new international competitive products. 

Places of production are locations where people’s skills and corresponding firms develop a hub of economic activity. According to Bellandi (2006), they have the following criteria:

1.) The presence of industry that is embedded in the social fabric of people who have similar shared experiences within that industry. 

2.) An industrial cluster that defines the economics of a location.

3.) Local producers who share similarities in knowledge, norms, conventions, and trust based beliefs. Cooperative actions abound among business and institutional stakeholders. 

In essence, these industries define the economic activity of a place and are embedded into the very cultures of the people. As globalization takes hold it changes the economic pressures on the economic hub and can result in social and economic decline. There becomes a need to find new ways of using old platforms to create new products and services for both economically and socially viable. 

In such regional hubs, leadership is about developing the entire economic hub together as one system. In the context of regional economic development leadership is the realization of, “the tendency of a community to collaborate across sectors in a sustained, purposeful manner to enhance the economic performance of its region” (Stough, 2001, p. 35).  It is a process of getting people to work together in a way that encourage social and economic processes that lead to regional economic development. 

There are many reasons why an area may experience a level of decline. Technology changes and price shocks are two of the most common factors. When a socio-economic system, with its value system becomes mature, it can also become expensive. When a competitive price shock occurs, companies begin to cost cut and if the value chain is not responsive, they may move their operations overseas to maintain competitiveness. 

As such, businesses move overseas the local area begins to suffer the weight of a culture focused in a single direction and a hub of businesses that cannot cost cut labor, political structures that are unyielding, and “status quo” that stifles the need for change. The process of decline continues until an economic collapse occurs and change is the only way to improve. 

To adjust the downward trajectory would mean to create a more sustainable system using the old platform with new market realities to regenerate the productive capacity of the area. For example, an automotive and manufacturing region may opt to put in place innovative hubs that mix with manufacturing to develop new products that are sold on the open market. 

The report suggests improving production capacities by encouraging decision makers to do the following when decline is entrenched:

1.) Entering and securing high value-added market segments: Encouraging businesses to move away from mass manufacturing and pure price competition to niche markets and manufactured products that sell for higher value. 

2. Cross-sector fertilization: Fostering clusters of knowledge that move beyond traditional markets and fertilize new markets for future products, services and opportunities.

3.) Repositioning in the global value chain: Reposition current clusters within the global supply vines to find new value within the process. 

The report provided some interesting information on two case examples. To improve upon this model I would invite the consideration of three additional concepts that would further the development of international markets in both the short and long run. The researchers focused heavily on markets and how they are used to further change. Yet the very societal structure, new investments, and core competency are needed to indicatively develop sustainable markets for the future.

4.) Encourage international investments: Encourage investments into the regional hub to develop new jobs, tax revenues, and products.

5.) Use core competencies to create innovative industries: Use basic historical core competencies and build upon them to create new markets (i.e. automotive to household products, planes, trucks, etc… ; or, fishing industry to sea technology, sustainable fishing products, recreational boats, etc...

6.) Align institutional structure and culture for future growth: Adjusting governmental structure to create leaner management, culture that is progressive and rewards new ideas and performance, and foster the growth of innovative clusters.

Bailey, et. al. (2010). Plan-renewing leadership: trajectories of change for mature manufacturing regions in Europe. Policy Studies, 31 (4).

Bellandi, M., (2006). A perspective on clusters, localities and specific public goods. In: C. Pitelis,R. Sugden, and J. Wilson, eds. Clusters and globalisation. Cheltenham: Edward Elgar, 96, 113.

Stough, R., (2001). Endogenous growth theory and the role of institutions in regional economic development. In : Z.J. Acs, H.L.F. de Groot and P. Nijkamp, eds. The emergence of the knowledge economy: a regional perspective. Berlin: Springer.

Friday, August 30, 2013

TOAST Enoteca & Cucina-Wine Bar and Italian Eatery


TOAST Enoteca & Cucina is a wine bar and eatery that offers over 400 different wines and an assortment of menu items. Both dinner and lunch menus are available. There are a number of appetizers and antipasti items that go well with the variety of different wines. If you are unsure you can ask the waitress about pairings and she seems quite knowledgeable. 

Of particular interest to wine lovers may be the Assaggio di Formagg which is an assorted cheese platter.  In general heavy tasting cheese should go with desert wines such as port. Lighter tasting cheese is more likely to pair with lighter wines like merlot. While many yellow type cheeses taste better with white wines. Each cheese has their own pairings so the advice is in general terms. 

Seating is available both inside and outside. Even though J Street has foot traffic it is light compared to other streets in the area. There is a popular dance club across the street so you may have your fine dining experience influenced by some thumping sounds until around 10:00 pm when they close the open street doors. Nothing overpowering so there should be no fear.  A conversational tone is all this is needed to rise above it.

Located on J Street within the Gaslamp District there is plenty of street activity and other things to do. If one is not seeking to bar hop or go dancing they still may enjoy walking around the neighborhood. Parking is a touch of a problem so don’t bother driving around in circles hoping for that one open spot. Simply just find a lot and turn in. 

927 J St  San Diego, CA 92101
(619) 269-4207

Developing Global Cultural Intelligence in Multinational Firms

Organizations that work within multiple-countries have varying cultures and subgroups within their working populations. As multi-national firms become more common it is necessary for leaders to develop a level of cultural intelligence in order to function effectively with people of varying backgrounds. A team of researchers Rockstuhl, et. al. (2011) investigated an elusive concept that has been gaining attention called cultural intelligence. Where IQ helps one solve problems and emotional intelligence (EI) encourages inter-personal relations, cultural intelligence (EQ) may impact international leadership effectiveness.

Changing environments require changes in the skill set of leaders. Due to these changes the careful selection, grooming, and development of leaders within the global economy are necessary to meet new challenges (Avolio, et, al., 2009). Despite this need, most leadership literature has been focused on domestic leadership skills without emphasis on decisions within a more complex global environment.

Global leaders have a greater awareness that exists beyond national borders. To effectively work as a global leader it is necessary to 1.) adopt a multi-cultural perspective beyond national borders; 2.) balance both local and global demands even when they are in contradiction; and, 3.) work with multiple cultures simultaneously instead of with a single culture (Barlett & Goshal, 1992). As each culture views leadership slightly different it is necessary for the multi-national leader to develop a larger perspective to fit within these perceptions.

To develop this wider perspective a level of intelligence is needed to not only manage daily affairs across borders, the complexity of business operations, but also the social aspects of leading. Both general intelligence (IQ) (Judge, et. al, 2004) and emotional intelligence (EI) (Caruso, 2002) have done well in explaining leadership success in national contexts. Yet this leaves cross-border leadership still undefined and elusive to many researchers.

Metacognitive cultural intelligence (CQ) is a level of conscious awareness about different cultures, their underlining assumptions, and how these assumptions impact behavior. They use deep level processing to create cognitive maps of cultures and peoples in social settings in order to navigate those settings for effective outcomes. As more life experience is earned they continue to adjust and update their mental maps (Triandis, 2006). They are rarely stagnant and always adjusting.

Those with such skills have an intrinsic interest in cultures, understand non-verbal cues and are able to better to communicate with people (Rockstuhl, et. al, 2011). They have a natural sense of what people need and try and put them at ease in order to better communicate. With their ability to understand themselves, people within the environment, and challenge assumptions they become more accurate in their influential behavior. Throughout their lives this process becomes more accurate, more aware, and more effective.

The researchers (Rockstuhl, et. al, 2011) used 126 military leaders from the Swiss Military Academy in Zurich. Each of the participants were part of a 3 year program to improve their cross-border effectiveness due to increased likelihood of international conflict. The results found that IQ was related to effectiveness. Emotional Intelligence (EI) was related to general effectiveness within national borders but not internationally. Cultural Intelligence (CQ) was related to overall cross-border effectiveness. This increased as people become more culturally aware.

Avolio, J., Walumbwa, F. & Weber, T. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421 – 449.

Bartlett, C. & Ghoshal, S. (1992). What is a global manager? Harvard Business Review (September-October), 124 – 132.

Caruso, D.,  Mayer, J.,  & Salovey, P. (2002). Emotional intelligence and emotional leadership. In R. E. Riggio, S. E. Murphy, & F. J. Pirozzolo (Eds.), Multiple intelligences and leadership (pp. 55 – 74). Mahwah, NJ: Lawrence Erlbaum.

Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89, 755 – 768.

Rockstuhl, et. al. (2011). Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross-Border Leadership Effectiveness in a GlobalizedWorld. Journal of Social Issues, 67 (4),

Triandis, H. C. (2006). Cultural intelligence in organizations. Group and Organization Management, 31, p. 20 – 26.

Thursday, August 29, 2013

Free Webinar-Faculty Attitudes on Technology


Inside Higher Ed's 2013 Survey of Faculty Attitudes on Technology -- conducted with Gallup -- aims to understand how college and university faculty members and campus leaders in educational technology perceive and pursue online learning and other emerging opportunities for delivering course content. Highlights of the survey findings include:
  • Few faculty believe that online courses can achieve student learning outcomes as well as in-person courses.
  • Whether an online program is offered by an accredited institution tops the list of factors that contribute to quality in online education according to faculty members. Technology administrators are far likelier to associate quality with academic credit.
  •  Faculty members feel strongly that institutions should start MOOCs only with faculty approval, and that MOOCs should be evaluated by accrediting agencies.
  • Of faculty who have never taught an online course, 30 percent say the main reason they haven't is because they've never been asked.
  • Faculty members and technology officers alike agree that their institutions fail to reward teaching with technology in tenure and promotion decisions.
On Thursday, September 12 at 2 p.m. Eastern, join Inside Higher Ed editors Scott Jaschik and Doug Lederman for a free webinar. Scott and Doug will lead a lively discussion sparked by the results of the survey and questions/comments from participants.

Click to Register

Read up before you participate! Check out Inside Higher Ed's article on the survey and download the complete report at: 
www.insidehighered.com/news/survey

The Inside Higher Ed Survey of Faculty Attitudes on Technology was made possible in part by the generous financial support of Deltak, McGraw-Hill Higher Education, Pearson and Sonic Foundry. Your registration information will be shared with these companies.