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Showing posts with the label levels of service management

Service Management and Strategic Implementation

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Service has an important component to provide within the national economy. Such services enhance the quality of life for many individuals and make their day more effective. The post industrial society is based upon the ability of people to afford and able to use such services effectively. As society progresses from self-sustenance to shared sustenance the complexity of infrastructure and specialized services combine to create an inter-wrapping of networks and structure.  The development of society and the development of services are on the same trajectory of growth. Society moved from providing extractive services such as agriculture and mining to secondary services such as manufacturing and processing. We are also now offering tertiary services such as restaurants and hotels and have grasped a higher level of governmental, financial and retailing structure. It is possible that we are moving into the quinary age of health, education, research, arts and recreation (Fitzsimons,