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Showing posts with the label employee counseling

The Difference Between Coaching and Counseling Employees

Managers are part administrators and part cheerleaders. Without strong employees the manager is unlikely going to make much of a dent in the performance of his or her department. The very nature of management requires the coaching and counseling of employees.  Coaching and counseling seems the same but are very different in how they function. Coaching is the act of giving advice in much the same way as counseling except with a difference; coaching is more specific. It requires a focus on something narrow and teaches how to improve that function. Coaching uses a person with higher levels of skill to show the employee how to improve their performance. The coach may provide direction, training, or advice to improve performance. The employee gains more skill and the department functions better with the use of that new skill. Counseling is a different kind of interaction with employees. Someone who is engaged in counseling helps employees work through options but doesn't ne