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What Your Email Says, and Doesn’t Say About You

By: Michael S. Miller  As an online learner, you have the opportunity to develop and refine many skills.   It is likely the most widely practiced, or even the most important would be developing effective communication skills. The majority, if not all of your communication in the online learning environment, is in the form of written communication.   Communication takes place continuously in this environment with both your instructor and your classmates. Therefore, it is critical to make a good impression; not to mention, “More effective communication practices lead to a more effective learning process” (Venable, 2011, para. 2). Whether you are engaging in a threaded discussion forum, submitting a written assignment, or sending an email, your expression of your thoughts and ideas have much to say about you as a person.   In the online environment, it is rather easy to click ‘reply,’ type up a quick response, and hit ‘send’ without giving much thought about what you have jus