Emotional Intelligence Emotional intelligence (EI) is an important quality in a leader. Barrett (2006) stated, Emotional Intelligence is emotional and social knowledge and the ability to be aware of, understand, and express yourself, be aware of, understand and relate to others, deal with strong emotions and control your impulses, adapt to change, and to solve problems of a personal or a social nature. (p. 14) Many studies have been published on how individuals with high emotional intelligence can enhance and increase the potential for positive outcomes. For example, people can work to increase their emotional intelligence, thus, improving performance. Emotional intelligence is a learned and practiced skill. Goleman (2012) stated that for individuals in leadership positions, 85% of their competencies are in the EI domain. In fact, one’s professional success can be improved when emotional intelligence is improved (Bradberry & Greaves, 2009). “ EQ is so cr
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