Thursday, June 30, 2016

Managing Workplace Conflict

Workplace conflict is bound to happen any time there is a difference in resources and personality. People are seeking greater levels of authority and access to resources but must come to the inevitable truth that there isn't enough to go around. Personalities can create a toxic work environment cause conflict to brew. Conflict can brew in the workplace anytime and it is important to know how to handle it.

Conflict often revolves around resource allocation. When resources are provided to one person over another, or people are arguing over who should receive those resources, there is bound to be angst. People will seek to create the greatest advantages for themselves and then push for their own thoughts and ideas.

Personalities also have a huge influence on conflict. People regularly try and dominate each other and throw their personal problems onto others within the workplace. Those who have high emotional intelligence might find themselves getting into less entanglements than others.

Managing conflict is helpful when we understand how resources work and how personalities impact others. Using appropriate methodology and strategy to allocate resources is important for transparency. When possible, decisions should be business related and justifiable so that all parties can trust these decisions.

Personality conflicts can be a little more difficult to work with. This will require people to share their cognitive models and come to a mutual agreement. When this is not possible on its own, a person with higher authority can state appropriate behaviors and then hold people accountable. In worse case scenarios a contract of interaction can be signed by involved parties.

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