Thursday, September 3, 2015
Two Flat Tires and 5 Tips for Managing Crisis
Crisis can take many forms. It could be lost funding in the middle of a project, employee "no shows" on a business day, the power shuts off on the building, your star performer walks out and goes to the competitor. A few tips for handling a crisis may be beneficial.
1.) Stay Calm: You can easily become overwhelmed when everything hits you at one time. Take a moment, relax, put things in perspective and realize you can overcome any challenge.
2.) Think through Your Options: Take a moment before you act and think through your options. In most cases you can see that there are a number of possible routes.
3.) Act Concisely: Once you have a plan start acting concisely to overcome the challenge. Make sure your actions lead directly to a solution versus creating a bigger problem.
4.) Resolve the Issue: Resolve the crisis by first getting through the immediate problem and then find a longer term solution.
5.) Plan for the Next Crisis: Now that you learned about a potential crisis make sure you adjust your process to handle future crisis or adjust your crisis management plan.
In case you were wondering how my two flat tires turned out. I found out that it is possible to bike on the rims for a mile. I discovered that not to far from my workplace is a bicycle repair shop that will fix it after work. While waiting the 20 minutes they took complete the repair I found some cheap tennis shoes. Both my tubes only had small holes and a $2 repair kit was brought home to salvage them. Not all was lost!