Conflict is something that most of us experience from time-to-time in our lives but many of us don't know how to deal with that conflict. Conflict can occur in the workplace, at home, among friends, in politics and just about anywhere else. Understanding the nature of conflict and how to overcome obstacles can help you getting what you want and diffuse explosive situations.
Those who learn to manage conflict find that they live in a much more receptive environment to their ideas and needs. They minimize the negative effects of conflict and enhance new opportunities. Understanding and knowing how to manage conflict can lead to all types of new pathways that were once closed. The presentation created by the business instructor Bill Davis.